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LAUNCH OFFER 25% OFF ASSESSMENTS - ST. PAUL'S ONLY
Specialist Physiotherapy Appointments Anne Keng Physio
Initial Physio Assessment & Treatment [50 mins] £115
Initial Physio Assessment & Treatment [50 mins] £115
Your first session is all about understanding you and your goals. During your initial assessment, we will take the time to discuss your concerns and medical history, assess how your body moves, identify the root cause of your issue, and explain our findings clearly. Treatment is also included, which often involves a combination of manual therapy and a personalised exercise program. You’ll leave with a clear plan and a better understanding of your road to recovery.
New Patient Offer - First Visit [50 mins] £89 (St. Paul's location only)
New Patient Offer - First Visit [50 mins] £89 (St. Paul's location only)
To celebrate the launch of our St. Paul’s location, we’re offering new patients a reduced rate for their first physiotherapy assessment. You’ll receive the same comprehensive 50-minute initial assessment, including treatment and a personalised rehabilitation plan.
Available exclusively to new patients at our St Paul’s location only.
Follow-Up Physio [30 mins] £77
Follow-Up Physio [30 mins] £77
Each follow-up session is designed to support your recovery. We track your progress, adjust your plan to suit your needs, and guide you with hands-on care and exercises that help you feel stronger, more confident, and moving better every step of the way.
Clinical Massage Appointments Anne Keng Physio
Clinical Massage [30 mins] £62
Clinical Massage [30 mins] £62
A focused, hands-on treatment performed by a specialist physiotherapist, designed to target areas of muscle tightness, stiffness, or discomfort. Using a combination of deep tissue techniques, soft tissue release, and clinically informed assessment, this session aims to reduce pain, improve mobility, and restore normal movement patterns. Ideal for addressing a specific problem area, providing effective treatment in a shorter, time-efficient session.
Clinical Massage [45 mins] £74
Clinical Massage [45 mins] £74
A comprehensive, hands-on treatment performed by a specialist physiotherapist, designed to address muscle tightness, stiffness, and movement restrictions in more detail. This longer session allows for a more thorough assessment of contributing areas as well as targeted deep tissue techniques, soft tissue release, and clinically informed manual therapy. It is ideal for treating multiple regions or more complex, persistent issues, helping to reduce pain, improve mobility, and restore more efficient movement patterns.
Private Health Insurance
We’re registered with most major private health insurers, making it easy to use your existing health cover towards physiotherapy sessions. If you plan to claim through your policy, you will need to contact your health insurer before starting treatment. Select your insurance provider below for a simple, step-by-step guide.
Anne Keng Physio
AXA | AXA INTL | BUPA | BUPA GLOBAL | AVIVA
AXA | AXA INTL | BUPA | BUPA GLOBAL | AVIVA
1/ Contact Insurer Before Booking
Before starting treatment, contact your insurer to check your physiotherapy cover and obtain a pre-authorisation code. Let them know you would like to be treated by:
Provider: Physio Nation
Clinician: Anne Keng
Provider Number:
- AXA: AK04533
- BUPA: 8001 4110
- AVIVA: 600 135 658
2/ Get Ready
You will need these details:
Membership/Policy Number
Pre-authorisation code
>> Each authorisation code applies to a single injury or condition; if you have multiple injuries, you will need separate codes for each so we can assess you properly and give the appropriate time needed for thorough care.
Number of sessions approved
Excess amount (if applicable)
>>Your policy may require you to pay an initial amount before coverage applies. If this is the case, any policy excess will need to be paid directly to Physio Nation.
3/ Book your Appointment
You are now ready! Get in touch with us or book your appointment online for ease. Select the correct appointment type for your insurance provider. After submitting your booking, you’ll be prompted to complete a consent form with the above details.
4/ You're all Set!
We will bill your insurer directly. You will only need to pay any applicable policy excess or treatment costs not covered or pre-approved. Initial assessments are 45 minutes and follow-ups are 30 minutes.
WPA | ALLIANZ
WPA | ALLIANZ
1/ Contact Insurer Before Booking
Before starting treatment, contact your insurer to check your physiotherapy cover and obtain a pre-authorisation code. Let them know you would like to be treated by:
Clinician: Anne Keng
Provider Number:
- WPA: 9213036665
- Allianz: 7708470
2/ Get Ready
You will need these details:
Membership/Policy Number
Pre-authorisation code
>> Each authorisation code applies to a single injury or condition; if you have multiple injuries, you will need separate codes for each so we can assess you properly and give the appropriate time needed for thorough care.
Number of sessions approved
Excess amount (if applicable)
>>Your policy may require you to pay an initial amount before coverage applies. If this is the case, any policy excess will need to be paid directly to Physio Nation.
3/ Book your Appointment
You are now ready! Get in touch with us or book your appointment online for ease. Select the correct appointment type for your insurance provider. After submitting your booking, you’ll be prompted to complete a consent form with the above details.
4/ You're all Set!
You’ll pay for your appointment at the end of each session. We will then provide you with an invoice with all the details required to claim full reimbursement back from your insurer.
Health Cash Plans
Health Cash Plans
Health cash plans allow you to choose your own physiotherapist and claim back some or all of your costs.
1/ Check your Plan
Confirm that physiotherapy is included in your policy and check your annual claim allowance.
2/ Book your Appointment
No pre-authorisation is required; so you can book your appointment directly without contacting your insurer first. Get in touch with us directly or book your appointment online for ease.
3/ You're all Set!
You’ll pay for your appointment at the end of each session. We will then provide you with an invoice with all the details required to claim reimbursement back from your cash plan provider.
Good to Know
Good to Know
Most private health insurance policies include an excess or session limits. If your insurer does not cover a treatment, you will be responsible for any outstanding fees. It’s a good idea to check your policy, keep track of your sessions, and make sure your coverage is up to date.
Common reasons an invoice may not be covered:
Excess Fees: Your policy may require you to pay an initial amount before coverage applies.
Unauthorised Treatments: Treatments not pre-authorised, or beyond what your insurer has approved, will need to be paid by you.
Missed Appointments or Late Cancellations: These will incur a fee, which is payable by you and cannot be claimed through insurance.
Massage Appointments: Generally, these are not covered by insuance providers; only physiotherapy sessions are eligible for coverage.
For any questions about what your insurance covers, please check directly with your provider as we don’t have access to your policy details.
Cancellation Policy
Life happens - we get it! We just ask for at least 24 hours’ notice if you need to cancel or reschedule. This allows us to offer your appointment to someone else. Late cancellations or missed sessions will incur a fee.
Anne Keng Physio
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